Services built for fixed ops leaders
Services
Choose a quick audit, a focused implementation sprint, or ongoing support. Every engagement is built around measurable KPIs and execution support.
Low friction
Rate & Margin Audit
Fast diagnosis of labor and parts leakage with a prioritized action plan.
- Includes: ELR map, discount analysis, matrix review
- Deliverable: 1-page opportunity + playbook
- Timeline: 3–5 business days
Most popular
Implementation Sprint
Hands-on implementation of labor/parts pricing governance and advisor execution.
- Labor: menu alignment, approval workflow, scripts
- Parts: matrix tiers, competitive rules, monitoring
- Timeline: 2–4 weeks
Retainer
Performance Partner
Monthly tuning, exception reviews, and KPI accountability cadence.
- Monthly: advisor exception review + coaching
- KPIs: ELR %, hours/RO, parts GP%, discount rate
- Cadence: monthly executive summary
Add-on
Warranty Reimbursement Support
We prepare and support compliant submissions to improve manufacturer reimbursement rates where allowed by OEM + state rules.
- Inputs: customer-pay RO sample, parts/labor pricing evidence
- Work: eligibility review, calculations, packet build
- Support: revisions + OEM response handling
What you get
Deliverables
- Pricing governance: rules your team can follow
- Advisor execution: scripts + approval workflow
- Dashboards: KPI tracking + exception reporting
- Documentation: reimbursement packet + audit trail
We can start with the diagnostic and only move to implementation once the opportunity is clear.